Terms and Conditions
Effective Date: July 29, 2026
Welcome to MyDiabetesGuru. By accessing or using our website, submitting an order, or selling diabetic test strips to us, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our website or services.
1. Eligibility
By using our website, you confirm that:
- You are at least 18 years of age.
- You legally own the diabetic supplies you are selling.
- The products were obtained lawfully.
- You have the legal authority to enter into this agreement.
2. Products We Purchase
MyDiabetesGuru purchases eligible diabetic supplies, including but not limited to:
- Diabetic Test Strips
- Continuous Glucose Monitor (CGM) Sensors
- Insulin Pumps & Supplies
- Lancets and Related Diabetic Supplies
We reserve the right to refuse any products that do not meet our purchasing requirements.
3. Product Requirements
Products submitted for sale must:
- Be factory sealed.
- Be authentic and unaltered.
- Have a valid expiration date.
- Match the information provided during checkout.
- Be free from damage, tampering, or contamination.
Products failing inspection may receive a revised offer or be returned at our discretion.
4. Ownership
By submitting products, you certify that:
- The products legally belong to you.
- They are not stolen.
- They have been stored according to the manufacturer’s recommendations.
- You have the legal right to sell them.
Providing false information may result in cancellation of your order and may be reported to appropriate authorities when required by law.
5. Pricing
Quoted prices are estimates based on the information submitted.
Final payment is determined after inspection of the products.
Pricing may change if:
- Product condition differs.
- Expiration dates differ.
- Product quantity differs.
- Incorrect products are received.
6. Inspection
Every shipment is inspected upon arrival.
Inspection includes verification of:
- Product type
- Quantity
- Condition
- Expiration date
- Authenticity
Inspection results are final.
7. Payment
Once your shipment has been approved, payment will be issued using your selected payment method, including:
- ACH Deposit
- PayPal
- Venmo
- Check
- USPS Money Order
- Zelle
Processing times may vary depending on the selected payment method.
8. Shipping
Customers may choose one of the available shipping options:
- Pre-Paid Shipping Label
- Paperless QR Shipping Label
- Mailed Shipping Label
- Entire Shipping Kit
We are not responsible for shipments lost before acceptance by the shipping carrier.
9. Order Cancellation
Orders may be cancelled before products are shipped.
Once products have been received and inspected, cancellation may not be possible.
10. Rejected Products
Products that do not meet our purchasing standards may:
- Receive a revised offer;
- Be returned upon request; or
- Be disposed of if return shipping is declined or not requested within the specified timeframe.
11. Limitation of Liability
To the maximum extent permitted by law, MyDiabetesGuru shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.
12. Intellectual Property
All content on this website, including text, graphics, logos, images, and design, is the property of MyDiabetesGuru and may not be copied or reproduced without written permission.
13. Website Availability
We strive to keep our website available at all times; however, we do not guarantee uninterrupted access or error-free operation.
We may modify, suspend, or discontinue any part of the website without prior notice.
14. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our services, you consent to the collection and processing of your information as described in our Privacy Policy.
15. Prohibited Activities
Users agree not to:
- Submit fraudulent information.
- Sell counterfeit products.
- Attempt unauthorized access to the website.
- Upload malicious software.
- Interfere with website operation.
Violation of these terms may result in termination of service.
16. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time.
Updated versions become effective immediately upon posting on this website.
17. Governing Law
These Terms shall be governed and interpreted under the laws applicable to the jurisdiction in which MyDiabetesGuru operates.
18. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us through the contact information provided on our website.
