Privacy Policy
Effective Date: July 29, 2026
At MyDiabetesGuru, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website or submit an order:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Preference
- Shipping Preference
Order Information
- Products you sell
- Product quantities
- Product condition
- Expiration dates
- Order history
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Referral Source
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process your orders
- Verify submitted products
- Communicate with you regarding your order
- Send shipping labels or shipping kits
- Process payments
- Improve our website and services
- Prevent fraud and unauthorized activity
- Respond to customer support inquiries
- Comply with legal obligations
3. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some features of the website may not function properly.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Technology service providers
- Legal authorities when required by law
These parties receive only the information necessary to perform their services.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Payment Information
Depending on your selected payment method, payment-related information may be shared with the appropriate payment provider solely for processing your payment.
We do not store your complete banking or payment credentials unless required to complete your transaction.
7. Shipping Information
When you request a shipping label or shipping kit, we use your shipping information only to prepare and deliver your requested shipping materials.
8. Email Communications
We may send emails regarding:
- Order confirmations
- Shipping updates
- Payment notifications
- Customer support responses
If you subscribe to promotional emails, you may unsubscribe at any time using the unsubscribe link included in our emails.
9. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party websites.
We encourage you to review their privacy policies before providing any personal information.
10. Data Retention
We retain your information only for as long as necessary to:
- Complete your transactions
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Request a copy of your personal data
To exercise these rights, please contact us using the contact information on our website.
12. Children’s Privacy
Our services are intended for individuals 18 years of age or older.
We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact information provided on the MyDiabetesGuru website.
