Mailing your diabetic supplies to My Diabetes Guru is simple, secure, and completely free.
1.) We provide free prepaid USPS shipping labels, so you don’t have to pay for shipping. Every package includes tracking, allowing you to monitor your shipment until it reaches us.
2.) Request your free shipping label by completing our Sell Your Diabetic Supplies form. If you need assistance, our customer support team is always happy to help.
3.) Don’t have a shipping box? No problem. We can provide a sturdy shipping box along with your prepaid label upon request.
4.) Carefully pack your diabetic supplies in a strong cardboard box. Please avoid using envelopes, as they can damage your items during shipping. Any clean, sturdy box from around your home works well.
5.) If your pharmacy label is still attached to the box, you may cover or remove your personal information before shipping. Please avoid writing directly on the product packaging.
6.) Be sure to pack your diabetic supplies securely so the boxes are not crushed or damaged during transit.
7.) If you receive a printed shipping label, attach it securely to your shipping box. If your label is sent by email, print it, add your return address if needed, and tape all four sides firmly to the box.
8.) Save your tracking number after shipping your package. This allows you to follow your shipment until it arrives safely at My Diabetes Guru.
9.) Drop your package off at any USPS location or hand it to your regular postal carrier. Since your shipping label is prepaid, there are no postage costs or long lines to worry about.
We encourage customers to reuse a sturdy shipping box whenever possible. It’s an environmentally friendly option, and it helps keep shipping efficient. If you don’t have a suitable box, we’re happy to send one at no cost.
✔ Shoe boxes are a great choice for shipping diabetic supplies.
✔ Small cardboard shipping boxes work perfectly and help protect your products during transit.
✔ AVOID USING THIN SHIPPING BOXES. This box was delivered by the post office damaged.
Please avoid using thin boxes or envelopes, as they can easily become damaged during shipping and may affect the condition of your diabetic supplies.
Once your shipment arrives, our team will inspect your items and, if approved, issue your payment within 24 business hours. At My Diabetes Guru, we’re committed to providing a fast, secure, and hassle-free experience, and we look forward to helping you turn your unused diabetic supplies into cash.
