How It Works & What To Expect

At My Diabetes Guru, we’ve made selling your unused diabetic supplies quick, safe, and hassle-free. From getting a free quote to receiving fast payment, our team is here to guide you every step of the way. We offer free shipping, transparent pricing, and dedicated customer support to ensure a smooth experience from start to finish.

STEP ONE

Get Your Free Quote

Getting a quote for your diabetic supplies is quick and easy.

Before requesting your offer, please have the following information ready:

  • Brand name (Accu-Chek, FreeStyle, Dexcom, Omnipod, etc.)
  • Expiration date
  • Box quantity (50-count, 100-count, sensors, transmitters, pods, etc.)
  • Condition of the boxes (sealed, undamaged, and unopened)
  • REF or Product Number (if applicable)

Simply submit your product details through our quote form, and we’ll provide a fair, competitive offer based on the items you have. There are no hidden fees and no obligation to sell.

STEP TWO

Choose Your Free Shipping Option

At My Diabetes Guru, we make shipping your diabetic supplies easy and completely free. Once you accept your quote, we’ll provide everything you need to send your items safely at no cost to you.

Choose the shipping option that works best for you:

  • Free Prepaid Shipping Label
    We’ll email you a prepaid shipping label that you can print at home and attach to your package. Simply drop it off at any authorized shipping location.
  • Paperless QR Code Label
    No printer? No problem. We’ll send you a QR code that can be scanned at a participating shipping location, where they’ll print the label for you.
  • Mailed Shipping Label
    If you’d rather not print anything, we’ll mail you a prepaid shipping label. Once it arrives, attach it to your package and ship it using the designated carrier.
  • Complete Shipping Kit (Available Upon Request)
    Need packing materials? We can send you a shipping kit that includes a sturdy box, packing materials, and a prepaid shipping label. Simply pack your supplies, seal the box, and send it back.
STEP THREE

Get Paid Your Way

Once we receive and inspect your diabetic supplies, we’ll process your payment quickly using your preferred payment method. At My Diabetes Guru, we believe getting paid should be simple, secure, and fast.

Choose the payment option that works best for you:

  • ACH Direct Deposit
    Receive your payment directly in your bank account. Most ACH payments are processed within 1 business day after your shipment has been approved.
  • PayPal
    Get paid securely through PayPal. Funds are typically sent within 24 hours of your package being verified.
  • Venmo
    Prefer Venmo? We’ll send your payment directly to your Venmo account, usually within 24 hours.
  • Cash App
    Receive your money quickly through Cash App once your diabetic supplies have been inspected and approved.
  • Zelle
    Get fast bank-to-bank payments through Zelle. Most transfers are completed within 24 hours.
  • Paper Check
    If you prefer a traditional payment method, we’ll mail a check to your address. Delivery times depend on your local postal service.
STEP FOUR

Pack & Ship Your Diabetic Supplies

You’re almost done! After accepting your quote, we’ll send you a free prepaid shipping label or QR code (depending on the shipping option you selected). Simply pack your diabetic supplies and send them to us—shipping is always free.

Before You Ship

  • Print Your Shipping Label or Use Your QR Code
    Your prepaid shipping label or QR code will be sent to your email shortly after your order is confirmed.
  • Pack Your Supplies Securely
    Place your unopened diabetic supplies in a sturdy shipping box. To help prevent damage during transit, avoid using envelopes whenever possible.
  • Save Your Tracking Number
    Once your package is shipped, keep a photo or copy of your tracking number for your records. This makes it easy to monitor your shipment until it reaches us.
  • Drop Off Your Package
    Take your package to the nearest authorized shipping location or schedule a pickup if available in your area.
STEP FIVE

Sit Back & Get Paid!

ongratulations! Once your package arrives at My Diabetes Guru, our team will carefully inspect your diabetic supplies and verify your order. After approval, we’ll process your payment using the payment method you selected.

Most payments are sent within 24 business hours after your shipment has been reviewed and approved.

Stay Updated Every Step of the Way

  • Track your shipment using your shipping carrier’s tracking number.
  • Receive confirmation when your package has been delivered and reviewed.
  • Get notified as soon as your payment has been processed.

Ready To Sell Your Diabetic Supplies?